
Resources
Inclusive practices

Gender-inclusive restroom resources
Policy and procedures for inclusive restrooms
UW-Madison has a policy and procedures requiring inclusive facilities for all buildings associated with the university.
Frequently asked questions about the inclusive restroom policy
How do locker rooms fit in? How does this policy work regarding residence halls? These and other questions about the policy are answered.
Template signage
Badgers take care of each other. Everyone deserves a place to go!
Print this signage to help point people to a single-stall restroom.
Find restrooms nationwide
Refuge Restrooms is a web application that seeks to provide safe restroom access for transgender, intersex, and gender nonconforming individuals in the United States.
Best practices
For restrooms in your building, floor, or space:
- Label your multi-stall men’s and women’s restrooms with signs.
- Include where to find the closest single-stall, locking, gender-inclusive restroom.
- Tell users they may choose any restroom in which they feel most comfortable.
- Make sure your staff are trained and confident in the inclusive restroom policy. This can include consulting with the GSCC and referring to the campus nondiscrimination policy.
Trans health
University Health Services and Mental Health Services collaborate with each other and the GSCC on a social transition model with the goal of offering straightforward and supportive transition care.
UHS offers hormone replacement therapy (HRT) in an Informed Consent model. This means that they do not require you to get a letter from a mental health provider in support of hormones as long as you can provide informed consent for care. A person can provide informed consent if they:
- Have correct information about HRT
- Are able to understand the information about HRT that has been provided, including risks and benefits, as well as reversible and irreversible effects
- Are able to use this information to make a decision (definition from Howard Brown Health)
The Informed Consent model is consistent with WPATH Standards of Care and reduces barriers to accessing medically necessary treatment. In this model you will be given accurate and comprehensive information about HRT, and will be supported in making the decision that is the right for you. Please note that providing care in an informed consent model does not mean that hormones are available on demand. In the rare case (e.g. acute psychosis) that a medical provider determines that you seem unable to provide informed consent, you may be referred to mental health services for further evaluation.
As of early 2018, five medical providers at UHS have been trained to provide care related to gender affirming hormones, including initiation and maintenance. In addition to medical training involving case studies, these providers have participated in a 12-hour training facilitated by a former UHS Trans Health Specialist and GSCC staff.
See below for relevant documents, including informed consent documents on physical changes. We are always happy to talk you through it as well!
GSCC pro staff liaison: Katherine Charek Briggs
You can offer feedback to UHS at Tell Us How We’re Doing.
Currently enrolled students can use the Name in Use system to designate the name reflected in your UHS health records. See the Name in Use section of this page, or go through your Profile on my.wisc.edu.
UHS health records
Non-students can designate a name in use which will be reflected in UHS health records:
- Log into MyUHS.
- Click on “Go to messages.”
- Click on “New message.”
- Select “I want to designate my preferred name in my UHS record (non-students)
- Enter your preferred name and click “Send.”
Students and non-students can designate their gender and whether their sex assigned at birth differs from their legal sex, which will be reflected in UHS health records:
- Log into MyUHS.
- Click on “Go to messages.”
- Click on “New message.”
- Select “I want to designate my preferred gender identity and/or sex assigned at birth in my UHS record.”
- Enter your gender and/or sex assigned at birth and click “Send.”
For questions regarding UHS medical records, students can contact Nancy Ranum at naranum@uhs.wisc.edu or (608) 262-1894.
All students may access University Health Services, including Mental Health Services, without cost, by virtue of paying your student segregated fees. This covers limited individual counseling, group counseling, clinic visits, and more.
Medical transition services
Medical transition services are covered by the Student Health Insurance Program, a supplemental insurance beyond services provided through segregated fees. SHIP NO LONGER HAS A CAP ON COST for some transition care, including hormone prescriptions, surgical procedures, surgery-related electrolysis, and other transition-related medications or procedures.
SHIP Gender affirming surgery benefit overview
If hormones and related supplies are your primary need, it is more cost-effective to pay out of pocket than to buy SHIP. For surgical procedures, we recommend getting your letters, appointments, and arrangements in place, and then purchasing SHIP for the semester of your surgery. Surgical care is covered at 60% for out-of-network providers and 80% for in-network providers.
Most people find SHIP easiest to use for top surgery (for trans men, transmasculine, and masc of center folx). If you’re looking to use it for bottom surgery, you may want to check in with Katherine at the CC, who is on the trans health work group. We are currently finding out the best way to help you access in- and out-of-network surgeries.
Grad students, faculty, and staff: Similar to SHIP, your state health insurance covers some transition care. Refer to Insurance information for grad students, faculty, and staff.
- Informed consent- feminizing hormones (PDF) This lists important information about some of the medications, risks, expectations, and long-term considerations associated with feminizing hormone treatment.
- Informed consent- masculinizing hormones (PDF) This lists important information about some of the medications, risks, expectations, and long-term considerations associated with masculinizing hormone treatment.
- SHIP- Gender affirming surgery benefit overview (PDF) This benefit document offers an overview of which surgical procedures are covered under the Student Health Insurance Plan (SHIP).
- Social transition model (PDF) This is a Venn diagram showing the relationships between the LGBTCC, Mental Health Services, and primary care at UHS regarding trans care.
Transition care FAQ
What other questions do you have? Contact us and we’ll find an answer! lgbtq@studentaffairs.wisc.edu
- Call UHS primary care at 608-265-5600, option 1, and ask to be scheduled for an appointment to begin or continue hormones
- Attend your medical appointment: have your questions answered by a medical provider, create a roadmap for your care with your provider and discuss your medical goals, provide informed consent and complete labs as directed by your provider
- Attend follow up medical appointment your provider: review results of labs, discuss any potential medical contraindications, and receive prescription for HRT if appropriate
- Ongoing work with you medical provider to participate in follow up care. Follow up appointments are routinely scheduled at 1 month, 3 months, 6 months, and 12 months.
We know that stress related to discrimination has an impact on your wellbeing and can exacerbate anxious and depressive symptoms. If you are experiencing distress, we encourage you to talk with your medical provider to learn about options for gaining additional support. UHS offers individual and group counseling with a number of providers who have extensive experience working with TGNC students, can prescribe psychotropic medication if appropriate, and has many wellness and stress reduction offerings. Transitions can be stressful and having support will be important. In addition to the groups offered at UHS, students also have access to many community-based supports including discussion and peer facilitated support groups at the GSCC and OutReach LGBT Community Center.
UHS follow the WPATH SOC v 7 recommended guidelines for letters in support of surgery. Surgeons who follow WPATH standards require one letter from a mental health provider in support of top surgery and two letters from two different mental health providers in support of bottom surgery. For some surgeries, you may need to undergo permanent hair removal processes for 6+ months and be on HRT for 12+ months. Even if you haven’t done those things yet, you can still be seen for a letter!
To meet with a mental health provider to talk about getting a letter in support of surgery, schedule an Access Consultation. During your consultation, let the access specialist know you would like to be scheduled for a consultation for a surgical letter.
During your appointment, your mental health provider will conduct a psychosocial assessment to gather information that is needed for the letter of support, including:
- The results of the psychosocial assessment, including any diagnoses
- Information about how long you have worked with your mental health provider and the type of evaluation and counseling you’ve participated in
- An explanation that the rationale for surgery has been met, and a brief description of the clinical rationale for supporting your request for surgery
- A statement about your ability to provide informed consent for surgery
- A statement inviting the surgeon to contact your mental health provider/s for coordination of care
Many bottom surgeries require a lengthy recovery period and may require numerous procedures, and it is not uncommon for complications to occur. UHS mental health providers will work with you to help build and support your resilience in preparing for any post-surgical needs you may have.
UHS knows that many TGQ students want to work with mental health providers who have experience and training in gender identity and expression. Whether you are wanting support in your exploration of gender identity, are experiencing symptoms of anxiety or depression, or have other concerns, mental health services has providers who offer care in an affirming way.
As of early 2018, a majority of mental health providers have participated in at least one 12 hour gender identity training facilitated by the trans health specialist (below) and staff from the GSCC. This training included information about campus climate for TGQ students, language commonly used to by trans, gender non-conforming, and gender expansive students to talk about identity, information about bias and the impact of discrimination on wellness, strategies to support students in their exploration of gender identity and expression, and training in writing letters of support for HRT and gender affirming surgery.
To meet with a mental health provider at UHS, begin by scheduling an Access Consultation. During your consultation, let the access specialist know you would like to receive care from a provider who has experience with TGQ students. You may also request to work with a LGBQ or TGQ identified mental health provider.
You can schedule a follow up appointment or login to “MyUHS” and send a new message directly to your current HRT provider. Tell your provider what type of document and what state (if applicable) you need.
Completed letters are signed, placed in sealed envelopes, labeled with your name in use and date of birth, and available for pick up with a 5th floor receptionist during business hours (your provider will specify whether it’s the Blue or Green desk when they message you to let you know the letter(s) are ready). Signed letters can be scanned into the medical record and then shared electronically in “MyUHS.” Some students use this option if they are off campus.
Keep in mind your provider may be out of the office for vacation or away during breaks. If that is the case and you are facing a deadline to complete a letter, please schedule a visit with another HRT provider at UHS. They can review your records at the appointment and typically create the required letter(s).
Please note some letters require a doctor’s signature. If you see a physician’s assistant or nurse practitioner for your HRT, they will consult one of the licensed physicians who provide HRT to review your medical records and co-sign the documents.
Certain identity documents require a letter from a physician to certify a change in gender or name. If your previous HRT-provider is not able to provide documentation for you, this is a service we can provide without fee for registered students.* You will need to establish care with one of the medical providers in primary care that provide HRT. The provider will need information regarding your “transition-related treatment.”** Usually 1-2 office visits and a review of outside medical records from your past HRT provider will satisfy this requirement.
Outside medical records can typically be obtained for free when they are transferred directly to our clinic. You can start this process online prior to your first appointment:
1. Log into the “MyUHS” portal on our website.
2. Click on “Messages” on the left-hand side.
3. Click of “New Message.”
4. Check “I am a UW student or domestic partner”.
5. Check “I want to authorize RELEASE OF MY HEALTH INFORMATION”.
6. Complete the remainder of the form, electronically “sign” the form and click “Send.”
*If you are not registered for classes over summer break, you will need to pay the one-time $103 summer fee to access UHS care and services during the summer.
**Wording per the National Center for Transgender Equality (NCTE) nationwide database for identity documents. See the NCTE ID Documents Center for more.
WPATH Standards of Care
The clinical guidelines of care set by the World Professional Association for Transgender Health, used by most healthcare providers
The Center of Excellence for Transgender Health Learning Center
A collection of health guides, fact sheets, and brochures for transgender health
Transgender Services at OutReach Community Center
OutReach LGBTQ+ Community Center provides social and support to the Madison and South Central Wisconsin Trans* and Non-Binary Community in a variety of ways, helping gender diverse people develop healthy lives.
Name in Use
UW-Madison has a Name in Use system by which students, faculty, and staff can indicate a first name to appear alongside or instead of a legal name on many campus systems.
Where legally necessary, such as with Payroll and on diplomas, legal names are still in use. Some systems are still in the process of changing and will eventually show preferred name but don’t yet, including individual units’ proprietary software, like Cronos used by University Dining student employees.
University Health Services has an additional system for collecting preferred name, gender, pronouns, and other markers to show up in your health file. Right now the UHS lab does not pull this information. Refer to the section on trans health on this page for more information.
We’re very sorry that happened. Please contact the GSCC at lgbtq@studentaffairs.wisc.edu, and we’ll see how to get it resolved as quickly as possible.
There may be allies who can help- other house fellows, your RLC, your TA. We can also help problem-solve any time.
We have email templates that may help.
If it is acute, you may consider submitting a Bias Report.
Once you indicate a name in use, bring your current WisCard and a driver’s license, state ID, or passport to the WisCard Office in Union South.
Tell them you have a name change and ask for a new WisCard. It will be free and display your legal name on the back only.
Change your Name in Use in MyUW
- Log into MyUW. Within MyUW, launch the “Personal Information” app.
- Next to “Name in Use,” click “Change.”
- Enter the name you want displayed, then click “Save.”
Unfortunately, implementation of Name in Use is not perfect. We are always happy to help you navigate this policy!
Please see the Registrar’s Name in Use page for a list of frequently asked questions, or review the Name in Use Knowledge Base article. You can also contact lgbtq@studentaffairs.wisc.edu for a direct convo.
Identity & Inclusion Liaison: Katherine Charek Briggs
Housing and roommates
Whether living on campus or off, there are resources for your housing needs.
Open House Residential Community
Open House is a University Housing community that welcomes students who wish to examine both conventional and transformational assumptions about gender and sexuality.
Open House faculty: Anna Campbell
Open House coordinator: Travis Winger
GSCC Liaison: Whitney Anderson
Gender Inclusive Housing
GIH is a floor in the Lowell Center where students of any gender can live together. The House Fellow is trained and an LGBTQ+ advocate.
GSCC Liaison: Whitney Anderson
Gender Sexuality Alliance (GSA)
Don’t miss the Gender Sexuality Alliance as a space to get together and have fun as LGBTQ+ folks and allied friends. All residents are welcome.
GSA Coordinator: Cleda Wang
Common questions about housing
Everyone is welcome in Open House who is invested in learning and talking about gender as part of the learning community. No one will ask your identity or require you to identify a certain way!
Binary trans students can choose whether they prefer to live on floors with their assigned gender or their current gender- just contact the Assignment Office to change.
Email: AssignMe@housing.wisc.edu
Phone: 608-262-2522, option 1
If you’re nonbinary, the Assignment Office can also help you find the best environment for you. You won’t be required to move from your current floor!
The Assignment Office in Housing works one on one with any students who have questions about living in the res halls as an LGBTQ person. They work to assign students to an environment that will be comfortable for you vis a vis your gender.
Email: AssignMe@housing.wisc.edu
Phone: 608-262-2522, option 1
Feel free to also chat with the GSCC as a starting point.
See the pages on Changing Your Room and Roommate Relationships on the UW Housing site for some tools. Your House Fellow should also be set up to advocate you if it’s a situation of bias, homophobia, transphobia, or racism.
The Office of Student Assistance and Support also has Student Assistance to help if the situation is affecting your quality of life.
We’re sorry to hear that. You can talk to the RLC of your residence hall, contact us at the GSCC for advice, or if appropriate, submit a bias report form. House Fellows have a responsibility to build inclusive and welcoming spaces.
Off-campus housing resources
Community housing
Madison Community Co-Operative (MCC)
MCC is an LGBTQ-friendly space that affirms fair housing laws and actively supports LGBTQ people, residents of color, and other marginalized groups.
Housing rights
Tenant Resource Center (TRC)
The TRC is an advocate organization to help you learn about and advocate for your rights with your property manager. Services offered in English, Spanish, and Hmong. See more on emergency housing here.
Wisconsin Housing Discrimination Law
Wisconsin state law prohibits discrimination based on race, color, religion, national origin, ancestry, sex, age (for people 18 and over), disability, lawful source of income, marital status, and sexual orientation.
Introducing yourself and responding to incidents
Want to connect with your instructor about your name or pronouns? We have some template emails for you:
We are also happy to talk about strategies for intervention and taking care of yourself in challenging situations. Contact us.
Coming out
When you’re ready to tell that first person about your sexual or gender identity – or any people anytime – give yourself time to prepare. Think through your options and make a deliberate plan of who, what, why, and how.
Remember that if you don’t choose to come out now, or ever, your identity and experiences are still legitimate and valuable. You get to decide what is right for you.
Identities 101
Learn about identities

Library
Don’t miss the physical library in our space! We have books and DVDs ready to go.
KnowledgeBase
We have many digital resources in our KnowledgeBase that you can search by tags or topic.
Information for faculty, grad students, and staff
In any capacity at the university, you have an opportunity to make a deep impact on students or other faculty and staff by building inclusive practices in your space.
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Asking about demographic information
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Making welcoming spaces for trans and non-binary students
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Being an ally: staff and faculty
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Gender pronouns guide
We have many books on instruction in our library, including Teaching for Diversity and Social Justice (2016) and Teaching Transgender Toolkit (2015).
For curriculum development or consultation, we want to help you with your questions! Please contact Katherine Charek Briggs for general inquiries or any one of our library partners for more assistance.
There is no longer benefit coverage for domestic partners at UW. See more at the Office of Human Resources page describing Benefit Options for UW Employees with Domestic Partners.
As of the Group Insurance Board meeting on August 8, 2018, state health plans (GHC, Quartz) offered to UW-Madison employees and their dependents will cover transition care, including gender-affirming surgery, hormone therapy, and other medically necessary care beginning January 1, 2019.
There is not yet a benefit document released; however, the Board voted to have transition care covered like any other benefit if determined medically necessary by the provider.
Learn more about UW-Madison’s general benefits information and the University of Wisconsin System Employee Benefits page.
If you experience a bias incident or encounter a uncomfortable work environment, you have protections.
- First of all, if you are in an immediate crisis, call the 24-hour UHS Crisis Line (confidential) at 608-265-5600 (option 9), or call 911.
- Report your experience directly here: Bias Reporting Process or see our Crisis Support page first for more details on this process.
- File a complaint with the Office of Compliance: Civil rights complaint information
- The Ombuds Office is also here to help you with challenges that arise in your work environment: Ombuds FAQ
- United Faculty and Academic Staff (UFAS) is the labor union. They do not have specific resources on bias response, but may offer other support: UFAS site
- The graduate worker union, Teaching Assistants’ Association (TAA), has a full page on rights as a graduate student: Bill of Rights
Doing research
See the Academics page for lists of library affiliates, gender & sexuality databases, and LGBTQ archival projects that are all available for your use as a student scholar.
Advertising research
Are you holding a talk or event? Please let us know at lgbtq@studentaffairs.wisc.edu so we can advertise it on the Event Update, our Facebook page, and other outlets.
If you’re hoping to reach LGBTQ students, staff, or faculty for a research study, please contact us to discuss options. We post paid, IRB-approved studies on our Discord server.
Talk to someone
We’re friendly. We want to talk to you.
Drop in
Come anytime during regular business hours to chat with student workers or professional staff.
Monday and Friday 9:00am-5:00pm
Tue/Wed/Thur 10:00am-7:00pm
Red Gym
716 Langdon St., Room 137
Madison, WI 53706
By appointment
Want to make an appointment?
We can chat with you over the phone, in the office, or anywhere on campus.
Call the office at 608-265-3344, email lgbtq@studentaffairs.wisc.edu, or contact any of the staff individually: Staff listing


